by SupportPal Limited
Improve the efficiency and productivity of operators with AI-powered ticket replies and summaries.
Plugins AI
Blind carbon copy all outgoing emails to a specific email address.
Plugins Notifications, Email
Connect with your Blesta system to fetch product details for users in tickets and sync user details.
Plugins Billing, Web Hosting
Danish translation of SupportPal language strings.
Languages
A different way to visualise ticket distribution, broken down by brands, departments, and statuses.
Plugins Tickets
Elevate your security effortlessly with Duo 2FA for operators.
Plugins 2FA, Security
Dutch translation of SupportPal language strings.
Safeguard your outreach, avoid sending emails to blacklisted addresses.
Process posts and private messages made to your pages as tickets.
Channels Social Media
French translation of SupportPal language strings.
German translation of SupportPal language strings.
Translate foreign ticket messages using Google Translate.
Plugins Multilingual
Add a simple self-service widget to your website.
Channels
Automatically lock closed tickets after a specified number of days.
Persian translation of SupportPal language strings.
Portuguese translation of SupportPal language strings.
Brazilian Portuguese translation of SupportPal language strings.
Russian translation of SupportPal language strings.
Post notifications to a channel in Slack on certain ticket actions.
Plugins Notifications
Spanish translation of SupportPal language strings.
Swedish translation of SupportPal language strings.
Track time spent by operators on tickets, creating a time sheet for each ticket and operator.
Plugins Billing, Time Management
Turkish translation of SupportPal language strings.
Process incoming SMS, voice calls and WhatsApp messages to your Twilio phone numbers as tickets.
Channels Phone, SMS, WhatsApp
Connect with your WHMCS system to fetch product details for users in tickets and sync user details.
Connect with your WooCommerce system to fetch user orders and subscriptions.
Plugins Billing
Process tweets and direct messages made to your X accounts as tickets.
